Top 8 Reasons We Walk Away — And Why That’s a Good Thing for Your Health

Why Saying “No” Is a Sign of a Safe Medical Aesthetic Clinic - Rinku Dhaliwal, RN.

As an RN and clinic owner, I don’t take it lightly when we decline a procedure. Just this week, our team turned down several IV iron infusion cases — not because we don’t offer the service, but because we saw clinical considerations that other clinics might have missed.

Here’s what most people don’t see behind the scenes: every chart at Elev8 Aesthetic Medicine Inc. goes through a case review, multiple checks, and a nurse-led consult - this often happens before our client even arrives.

No pressure. No shortcuts. No rushing through just to make a sale.

Unfortunately, we’re seeing a troubling trend in the industry — some clinics push through risky treatments due to a slow month or to make a sale.

At Elev8, that’s never been — and will never be — our model.

8 Things We Consider Before Approving Any Infusion or Injectable

1. We Review Your Actual File

Not just the basics — but your medications, history, labs (if needed), contraindications, and even timing around recent travel or procedures.

This week: One patient forgot to disclose a condition in their intake form, but we uncovered it during our initial consult. We caught it and felt it best to postpone the treatment until a later time.

2. We Ask the Right Questions

Not generic intake forms. Our RNs and NPs are trained to dig deeper.

For example: “Have you had gastric surgery?” might seem unrelated, but it could affect absorption — and safety — during infusions.

3. We Don’t Let Paperwork Slip

We’ve seen patients arrive with incomplete or non existent intake forms. It's not just being forgetful — it’s dangerous. Our teams cross-verify everything.

4. We Don’t Skip Clinical Judgment

It doesn’t matter if it’s been a slow week. If something doesn’t add up, we don’t move forward. We believe your health is more important than our bottom line.

5. We Work as a Team

Every file is reviewed by a minimum of two team members. That means more than one expert opinion on your case.

This week: Our review flagged two patients where treatments would have been high-risk.

6. We Respect When Patients Aren’t Ready

If your body’s not in an optimal state — whether it’s anemia, dehydration, or stress — we’ll recommend waiting. It’s not a rejection, it’s prevention.

7. We Educate Before We Inject

Whether it's iron, B12, or hyaluronic acid fillers, we ensure you understand what’s going into your body and why. No surprises. No jargon. We're even happy to write down our decision or point you to some more information for review.

8. We Own Our “No” — With Confidence

You deserve a practitioner who puts your safety first. If that means we pause treatment, we’ll tell you why — respectfully, clearly, and always with your long-term health in mind.

That’s What Sets Elev8 Apart

We’re not here to hustle treatments. We’re here to build trust. Every “no” we say is backed by our values — and decades of collective experience.

If you’ve ever felt rushed, unsure, or unheard in a previous aesthetic or wellness consult, we invite you to experience the Elev8 difference.

FAQ: What Happens If I’m Not Approved for Treatment Right Away?

1. Does being turned away mean something is wrong with me?

Not at all. It just means your body might not be in the optimal state for this treatment today. Our job is to support your wellness long-term, not just give you a quick fix.

2. Will I get a chance to rebook later?

Absolutely.

In many cases, we’ll provide personalized guidance on what to address first — whether it’s updated labs, more hydration, or checking in with your family doctor. Once everything looks good, we’re happy to move forward safely.

3. Will I be charged for a consult if no treatment is done?

We offer complimentary case reviews and consultations for most wellness services. If you're ever unsure, just ask! Transparency is part of our process.

4. What if I’ve had this treatment done elsewhere without issue?

We respect your past experiences, but we also do things differently at Elev8. Even if you’ve tolerated a treatment before, we’ll still apply our own safety checks — because every visit is a new assessment.

5. How will I know if I’m a candidate in the future?

We’ll follow up with you if anything changes — and you’re always welcome to book a reassessment. Our team will walk you through exactly what we’re looking for so there are no surprises.

We proudly serve clients from Kitchener, Waterloo, Cambridge, and surrounding GTA communities with safe, medical-grade IV treatments and injectables.

Reach out to us below for a complimentary phone, video or in person consult.

Rinku Dhaliwal RN

Info@Elev8Aesthetics.ca

519.748.7284